Neutral Vendor

The concept of a neutral vendor is new to the Australian market. In simple terms, a neutral vendor works with both the company who is managing a large external workforce, and their suppliers and partners. As a neutral vendor, Diplomatik has the ability to improve the processes and performance of external workforce management on both sides.

In the UK and USA, neutral vendors have been active over the past decade and are credited with transformational success stories across multiple clients and sectors based on their ability to implement new systems and technologies to change the management of external workforces. Today, neutral vendors hold the majority of large scale workforce contracts.

These success stories are based on achieving increased transparency and control, giving the ability to upscale workforce pools and agents, while simplifying the overall management process, and achieving significant cost savings.



A neutral vendor’s performance is determined by the effectiveness of its monitoring supply chain performance, and the consulting and market advice it gives to improve commercial and operational outcomes.

As such, our priority focus is always to source and maintain the best on-going mix of providers for the companies we help. As a neutral vendor, the Diplomatik team gives our clients the ability to engage with more people, more agencies and more suppliers, with less effort, risk and cost. This achieves a genuine win-win at both ends of the external workforce management system.

At first apprehensive about supplying through a managing group to our client contracts, I have since seen the commercial and operational benefits of using Diplomatik and Quadzu for the past 12 months. Our WA business has flourished with multiple new clients arising out of the relationship. Diplomatik really does just work to facts, providing KPI reporting and a quick efficient portal to see a client’s jobs and fill them.
- Mike- Managing Director- Recruitment Agency Find out what our
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Diplomatik are able to help businesses in a variety of methods, making it a key factor in productivity, efficiency and accuracy within each workforce.

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Perth Office (Head Office)
Level 2, 33 Richardson Street
West Perth
WA 6005

Adelaide Office
Suite 130, Level 1
33 Pirie Street
SA 5000

Darwin Office
Level 1, Building 1
Darwin Corporate Park
Stuart Highway
NT 0828